Kona Advance empowers members who have emergencies to sort out by applying for KONA advance through our USSD *345#|Option 8 Loan. All members are able to access this product and pay after 1 month at 3% interest one off. Maximum loan is Kes.200,000.

Rununu Advance empowers members who have emergencies to sort out within 5 Mins by applying for the advance through our USSD *345#. Only Salaries that are processed through the Sacco qualify to get the advance.

The Sacco’s main goal is Customer Focus. We have a virtual helpdesk where members can email and ring within working hours and get a fast response to their enquiries and feedback. We also have Social Media – Facebook/Twitter @Safaricomsacco to reach out to you. The official Sacco email is sacco@safaricom.co.ke while the official phone number lines Credit: 0111 222 225 Customer Care: 0111 222 226 Customer Care: 0111 222 227 IT Help Line: 0111 222 228

The Sacco has VISA branded ATMs that facilitates cashless movement of funds. Members can enjoy withdrawal of funds in Co-operative Bank at Kshs.33, or any other bank where VISA charges shall apply. Shop anywhere at any time, paybills

Members can log in and check their online statements, check loan eligibility, guarantors and transact from https://iconnect.safaricomsacco.com

The Sacco has a mobile application – SafCIRI on both the Google Playstore & Apple Store. We also have a USSD Code (*345#) that is convenient to enable members access their FOSA savings, salaries and loans paid via any phone and transfer is made to their M-PESA accounts real time. If you have neither used the *345# service nor the app before select Register on safCIRI, else select Activate.